Get 12 months access to a bundle of certification courses. This course bundle contains 5 certification courses, which are normally priced at £89 ($140) or more on their own. By purchasing this bundle, you can save a fortune on your learning costs. Our bundles are the smartest way to boost your career skills!
This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance to anyone needing assistance. As a result, technical support is one of the most abundant jobs available within the IT industry. Demand for Support Technicians has been growing since 2004.
The skills you will gain through this course will not only prepare you for a role in IT Support, but in other roles too, such as networking and IT security.
Each course leads to a certification. You can choose to take one or all of the courses within the bundle. Scroll down to view the details of each course. We have provided a salary guide below to give you an idea of how much you can potentially earn by gaining just one of the certifications listed.
What’s in the bundle?
This bundle contains 5 separate certification courses. To see what you’ll be learning in each course, just click on the title:
GOOD TO KNOW: By enrolling onto this course you will get access to all of the courses listed on this course page. You will not have to pay for each course individually.
- CompTIA A+ 220-1001 & 1002
- CompTIA Network+ N10-007
- Microsoft 70-346: Managing Office 365 Identities and Requirements (part 1 of MCSA – Office 365 certification)
- Microsoft 70-347: Enabling Office 365 Services (part 2 of MCSA – Office 365 certification)
- Microsoft 70-697: Configuring Windows Devices (Windows 10)
What is an MCSA certification?
MCSA stands for Microsoft Certified Solutions Associate. Having an MCSA proves to an employer you are an expert in a specific Microsoft technical field. There are a variety of Microsoft technical fields in which you can gain an MCSA certification. This course allows you to gain 1 MCSA certification in Office 365. For more information on the MCSA technical fields, click here.
An example of an MCSA certification
How much does an IT Support person earn?
£26,500 p.a. on average*
$42,626 p.a. on average^
NOTE: These figures are based on national averages. Your salary can expect to go up with experience.
*As at Jan 2017. Source: ITjobswatch
^As at Jan 2017. Source: PayScale
How much can I potentially earn with these certifications?
Each certification offers a different level of earning potential. The more certifications you gain from the course, the higher your earning potential and job prospects. See what the UK and US national average salary is for people with these certifications from the course bundle:
- CompTIA A+: £30,000 p.a. UK* / $40,599 p.a. US^
- CompTIA Network+: £45,000 p.a. UK* / $52,414 p.a. US^
- MCSA Office 365: £45,000 p.a. UK* / No data available US^
- Microsoft Exchange Server 2013: £40,000 p.a. UK* / $80,000 p.a. US^
Source: *UK: ITjobswatch / ^US: PayScale – As at Jan 2017
What career paths are available to me through this course?
Just because the title of this course bundle is IT Support Technician, doesn’t mean you are limited to just this job. We’ve provided a list of other career paths you can consider through this course bundle. These include:
- Network Engineer
- Network Consultant
- Data Centre Manager
- IT Manager
- IT Sales Account Manager
- IT Consultant
- Microsoft Certified Solutions Associate
- Systems Administrator
- Office 365 Administrator
- SharePoint Administrator
How is each course taught?
All courses are online and self-paced, meaning you do it in your own home, in your own time, at your own pace. Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to. The lessons are multi-media based, which means video and audio are used to teach the lessons. Most lessons are also interactive, prompting the learner to participate. This might involve answering on-screen questions, participating in tasks, and using simulators as if you were using the real software program.
How long will it take me to complete each course?
As mentioned above, our courses are self-paced. Some people finish their course faster than others. Each certification course is between 12-30 hours. If you choose to only do one of the certification courses from this bundle, then it will take you less time than if you do two or three or all of them. No matter what though, you will always have 12 months to complete your course.
Are there exams involved and how much do they cost?
After completing each course you have the option to become certified. In order to do this, you must sit an official exam. The CompTIA exams normally require you to attend a testing center. We can advise you where your nearest testing center is. If you are doing a Microsoft exam, then you may have the option to sit the exam at home under observed conditions using a webcam.
We can provide you with complete guidance on the exam process from locating your nearest testing center, to booking, and receiving your certification.
We do not cover the cost of exam fees in this bundle. This is something you will have to cover yourself. For your convenience we have published the exam costs below:
- CompTA A+ 220-1001 and 1002: £240 UK / $410 US
- CompTIA Network+ N10-007: £176 UK / $294 US
- All Microsoft exams: £113 UK each / $165 US each
What do I need?
All you need is an internet connection and a PC. While most of the lessons work on MACs, we recommend you use a PC for the best performance. Certain parts of the course may not display properly on older MACs. Once you’ve logged into your course, you may be prompted to down certain free plugins such as Java. Just follow the on-screen prompts.
With Hudson’s e-learning system, certification has never been simpler! You can be starting your IT career or taking your current IT skills to the next level in just a few short weeks. Our learning system gives you all of the benefits of a live class at just a fraction of the cost. Courses include:
We only use the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. We always focus on real world scenarios and skill-set development.
Our custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding.
This will allow you to gauge your effectiveness before moving to the next module in your course. Hudson courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.
Hudson has designed a world class Learning Management System (LMS) This system allows you to interact and collaborate with other students and staff, form study groups, engage in discussions in our [email protected] Forums, rate and “like” different courses and stay up to date with all the latest industry knowledge through our forums, student contributions and announcement features. This LMS is unmatched in the industry and makes learning fun and enjoyable.
Hudson knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high.
Hudson’s self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.