Can I get a refund or exchange if I am not happy with the course I purchased?


We offer a 7 Day Money-Back Guarantee on most courses. You can try our courses risk-free, and if you’re not completely satisfied within a 7-day period, we’ll give you a full refund — no questions asked!

Please note that the following courses are excluded from the 7-Day Guarantee:

  • Certified Cisco Networking For Beginners With Official Cisco Exams
  • Certified Networking For Beginners With Official CompTIA And Cisco Exams
  • Certified Programming/Coding for Beginners with Official Microsoft Exams
  • Cisco CCNA Certification Bundle With 3 Exams
  • Cisco CCNP Routing And Switching Certification Bundle With 3 Exams
  • Cisco Networking CCENT, CCNA, CCNP Combi Course With 3 Exams And Live Labs
  • Cisco Networking CCENT, CCNA, CCNP Combi Course With 5 Exams And Live Labs
  • CompTIA Certification Bundle With 4 Exams
  • CompTIA Expert Level Cyber Security Bundle With 3 CompTIA Exams
  • CompTIA Intermediate Level Cyber Security Bundle With 3 CompTIA Exams
  • CompTIA Pro Support Bundle With 4 Exams And Live Labs
  • IT Technician For Beginners With 5 Exams
  • Cyber Security For Beginners With 4 Official CompTIA Exams
  • IASSC Lean Six Sigma Black Belt (Exam Included)
  • IASSC Lean Six Sigma Green Belt (Exam Included)
  • Investment Banking Prep Course (Exams Included)
  • IT Support Boot Camp (with 2 CompTIA Exams)
  • IT Support Technician Certification Bundle with 5 Exams
  • Microsoft Certified Associate: Azure Administrator (With 2 Exams And Live Labs)
  • MCSA Certification Bundle With 2 Exams: Office 365 Management
  • MCSA Certification Bundle With 2 Exams: SQL 2016 Business Intelligence Development
  • MCSA Certification Bundle With 2 Exams: SQL 2016 Database Administration
  • MCSA Certification Bundle With 2 Exams: SQL 2016 Database Development
  • MCSA Certification Bundle With 2 Exams: Web Applications
  • MCSA Certification Bundle With 3 Exams: SQL Server 2012
  • MCSA Certification Bundle With 3 Exams: Windows Server 2012
  • MCSA Certification Bundle With 3 Exams: Windows Server 2016
  • MCSD Certification Bundle With 3 Exams: App Builder
  • MCSE Certification Bundle With 4 Exams: Productivity
  • MCSE Certification Bundle With 4 Exams: Data Management And Analytics
  • MCSE Certification Bundle With 4 Exams: Cloud Platform And Infrastructure
  • Microsoft MTA Certification Bundle With 3 Exams: Mobility And Devices, Cloud, HTML5 Application Development
  • Microsoft MTA Certification Bundle With 3 Exams: Mobility And Devices, Security, Cloud
  • Microsoft MTA Certification Bundle With 3 Exams: Software Development, Database Admin, Security
  • Microsoft MTA Certification Bundle With 3 Exams: Windows OS, Server, Networking
  • Microsoft Office 2013 Certification Bundle With 5 Exams
  • Microsoft Office 2016 Certification Bundle With 5 Exams
  • Networking Specialist Certification Bundle With 3 Exams
  • Oracle 12c and Microsoft SQL Certification Bundle with 5 Exams
  • PRINCE2® Foundation (Official Exam Included) – 2017 Version
  • PRINCE2® Foundation And Practitioner (Official Exams Included) – 2017 Version
  • PRINCE2® Foundation And Practitioner + IASSC Lean Six Sigma Black Belt (Official Exams Included)
  • SQL for Beginners with Official Microsoft Exams

Contact our support team if you are interested in an exchange or refund.

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